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Important Information About COVID-19



Rental Assistance          Mortgage Forbearance Relief

With the continued escalation of COVID-19 (also known as the novel Coronavirus), we want to express our deepest sympathy to those who have been impacted by the virus so far. Many of you are watching the news and questioning how the COVID-19 crisis is impacting our community—and where we are headed together. Rest assured that our team is here for you as we navigate the situation!

During this time of changing social norms, Verandah Properties is working hard to be your trusted resource of information to combat any concerns you may have about COVID-19. We have compiled an extensive list of practical resources for you and your family. If you find yourself in a position of unpredictabilitynow or in the near futureas it relates to rental income, food, utilities, or employment, please refer to the list of assistance programs below. We know that the Orlando community, in particular, has been heavily impacted by the pandemic.

We will continue to keep track of any changes as they progress, and, when appropriate, update this page. If you have any direct questions or concerns about how COVID-19 has affected you or our about our services, please don't hesitate to reach out to us directly at clientservices@verandahproperties.com.

Our Adjusted Operations

We are fully operational! Our office building is not currently open to walk-in traffic as it is following the governor's mandated social distancing policy. If you need to visit the office for any reason, please make an appointment so that we can continue to protect those in our community who are most vulnerable. Residents and owners can pre-schedule an appointment by emailing:


Up-To-Date Information Sources

The following sources can help you keep current with developments concerning COVID-19 at both the state and federal level. The situation is evolving rapidly with talk of reopening Florida's economy as soon as possible, so check back here often for breaking news. 

Please note: The Florida government recently passed a law changing the name of the Florida Unemployment Compensation Program. The renaming of the benefits program emphasizes the job search and reemployment services offered to Florida's unemployed. However, the new name does not affect anyone either receiving or applying to receive unemployment benefits. 

Financial Assistance Resources for Owners and Residents

For assistance with food, essentials, and financial needs, the following national and state resources can provide aid during these trying times. While we are optimistic that businesses will be reopening soon, offering options to meet your current needs can help relieve some pressure in the interim.


Internet Services

Access to reliable internet services is critical while working from home or to connect students to home-school resources while following social distancing guidelines. 

  • Xfinity WiFi hotspots are free and available across the country. You don't need to be a subscriber to take advantage. 
  • Comcast offers Internet Essentials reduced-cost internet access for those who need it during the COVID-19 crisis.

Health Resources

Taking care of your health is a priority during this time. If your access to health resources is compromised during the COVID-19 crisis, or if you are experiencing COVID-19 symptoms, the following resources are available.

(Aspire) offers a COVID-19 Mental Health Resources Hub to help you receive mental health care, talk with a doctor, or to get help with prescription refills or other needs.

Moving Forward Together

At Verandah Properties, we want you to know that we are here for you! We will continue to serve you with the same level of excellence we always have during this trying time. Please let us know how the Verandah Properties team can serve you as we work through changing COVID-19 protocols together.