Testimonials
Owner Testimonials
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First time we used Verandah Properties to rent our home and had an extremely pleasant experience. Our Agent Sylvia was exceptional and got our home rented Fast in the middle of Xmas Holidays. This was beyond expectations because we were expecting it to be rented in Jan or Feb. Excellent Service, I would recommend them to anyone!
~ Marcia McManus - I managed my properties myself for 10 years. I was skeptical if a management company would be worth the cost. I gave Verandah one property to start with as a trial. They exceeded my expectations, and within a year they were managing all six of my rentals.
I had two concerns: One, would they choose good tenants for me. And two, would they gouge me with repair costs. Their tenant selection has been outstanding, paying on time and leaving the homes in nice condition upon moving out. And the people who do their repairs are fast and reasonably priced.
I want to let other owners know that there are trustworthy, professional and ethical professional property managers out there and that I have found their service valuable. I would highly recommend Verandah Properties!
~ Roxanne M -
Verandah Properties has been managing my rental property for over 3 years. Since my work is primarly held overseas, I needed a property management group that was reliable, accessible and technically sound. Verandah Properties met all my expectations and some. Within the coming years, I plan on purchasing another investment property and will continue to use there service. Thanks Pamela and the rest of the staff!
As a long lasting Florida resident, I tested and pretty much seen it all when it comes to property management. Verandah within short periods of time, took leaps and bounds on how they conducted business. There site is beautiful with lots of information for tenants and owners. I love how they went completely electronic, making things a lot easier. Well done.
Cheers!
~ Eli Santiago - We have been renting from Verandah for just about a year now after having owned our own home for many years in another state. Debby Lisella and her co-workers have provided us with excellent service. They have always quickly responded to emails and calls and resolved any questions or concerns we had in a timely manner.
Additionally, their website is easy to use for rent payments and maintenance requests. Having never rented before, we are pleased with our experience thus far.
~ Chris Mancini -
Verandah Properties managed the rental of our home in Oviedo, Florida for approximately 5 years. I have to say that we had a great experience with Verandah. The associates were very responsive and held contractors liable to perform the promised work on time and with the best efficiency. Our rents were received in a timely manner and any issues of concerned were addressed in a prompt and efficient manner.
I would recommend Verandah as a property management service without any reservation.
~ Joseph Berezo - I have known Pam who is the owner Verandah for around 10 years and she has always been very attentive to my needs as an owner / investor of several homes that I have placed in her care. I have also had the experience of dealing with other property management companies all around Florida and I would have to say that Verandah really does a better job than all of them. My hats off to Pam and her team for effectively managing my homes in Orlando while I spend most of my time thousands of miles away in Scotland!
~ Syed Ahmed -
We have dealt with Veranda Properties for the past almost two years now. We are tenants in our first rental after owning for many years. They made the process easy and made sure that when we moved in, we moved into a house that felt like home. If we ever have any problems, they are always there for us. They are quick to answer, friendly and trustworthy. The most important thing is not always the house you are renting, it is the company you are renting from and they are top notch.
~ Renee Cushman -
I am a new renter with Verandah Properties, LLC. The process of seeing the house to applying was extremely easy and very efficient. After being accepted, we wer
e put in touch with Debby L. who was amazing. She was quick to respond on everything, extremely helpful and very understanding with all the questions we had around moving into the house and moving to Florida in general. I appreciated how stressfree the process was and I look forward to continued partnership with Debby and the team at Verandah Properties while I am a renter for them.
~ Sara Hudson -
I highly recommend the services provided by Verandah Properties for anyone looking for experienced, reliable and professional property management. Debby Lisella who is the client services director had been extremely helpful and responds to my needs. I have complete confidence in the staff and highly recommend their service to anyone.
~ Fola Wilson -
Verandah Properties has managed our rental for almost 9 years. Our home has never been vacant for more than a month or two during that entire time period. We are extremely pleased with the service we have received from Verandah and would recommend Verandah properties for anyone looking for a property management company in the Orlando metroplex.
~ Lilly Pomeroy -
I am writing from the perspective of a renter. I had just moved to the Orlando area and was in desperate need of a rental home that would meet my needs. I just happened to spy a photo of my new home (for over 3 years now)on my deadline day. Penny was the property manager and also happened to be at the site. She was gracious, informative and thorough. She was able to approve me and set me up for move in that day. Oh what a relief it was to know I had secured not just a house but a home in a wonderful neighborhood. Little did I know that Penny's undivided attention , would not stop there.
As a busy professional, I work in a high yield, high paced industry with a key focus on customer service. At Verandah properties this particular value is exhibited by the most efficient, pleasant and professional team I have ever met. Verandah properties manages rental properties with integrity, responsiveness, and an eagerness to provide excellence in customer service. When there is a need for repair they respond quickly with effective and skilled maintenance staff. If there are any questions about the lease or to the owner they make sure to communicate with you thoroughly and resolve your concerns quickly. They are also savvy enough to offer convenient options for payment including credit card services and maintain a user friendly portal so maintenance requests, payments and payment tracking can be entered and monitored online. This is so essential for those who have a busy lifestyle, travel or reside out of town. I love working with Verandah Properties, they are excellent landlords and I'm glad the owner of my home sought to use their services. I would recommend Verandah Properties to any new renter and owner if they are searching for an established and customer-service driven property management firm.
~ Karen Northover -
I am a client that no longer lives in the state and I can truly say that this management relationship has been the greatest experience. As I was hoping, I am hands off and can trust that my property will be well taken care of.
~ Ava Gordon -
My father is an international buyer and using Verandah properties has put his mind at ease. He can view all his statements online and they do all of the work for you. They are great with communicating and are very efficient. i would definitely recommend them.
~ Angel Deldevert
~ From Google...
We have been so fortunate to have found Verandah Properties managing our rental property there for many years. Both Pamela and Paul have been so professional, reliable and responsible. We are very grateful for your dedication, your advice and your efforts. We would definitely recommend you to anyone - the property management services from Verandah Properties are really excellent and the best!!
~ Ian Y. Li
We are retired and live out of state. We've used Verandah Properties to manage our properties for at least a decade. I don't know how we could do any better--in fact I don't think we could manage without them. The price is right and they've always acted in our best interest. (Plus they're fun to work with!)
Love the team @ Verandah Properties! They're super friendly, on top of the game, and most importantly - always there when I need them. If you're planning on renting out your property - or if you're looking for a home to rent - get in touch with Pamela & her team. I have been working with them for the past 4 years and look forward to many more years together!
~ Athenee Mastrangelo
Richard Wattam says "Even though I'm a Realtor located in Orlando, I use Verandah Properties to Manage my Properties, and they're 'Great'!
~ Richard & Margaret Wattam - Lake Mary, FL
"I live in Los Angeles and own a house in Orlando that Verandah Properties has managed for me for the past six years. Pamela and her team have proven that they are truly a first class realty company. Their knowledge, expertise, and follow-up are fast and consistent. They always take good care of my house and my tenants, while always keeping my best interests in mind. I highly recommend them!"
Sincerely,
~ Maria Quintero-Thompson - Saugus, CA
"It is with pleasure and confidence that I recommend Verandah Properties, Inc. to any homeowner/property investor in the Central Florida area who may looking for a property management company to supervise their rental needs.
Pamela Syvertson and her staff have been outstanding in providing a detailed application process for prospective tenants. Their website is very user friendly and encourages prospective tenants by providing complete information on the various rentals available. Our move-in and move-out procedures were managed in a thorough, caring and informative manner which made it stress-free for both the homeowner and the new tenant."
Sincerely,
~ Ruth S. Cayl - Orlando, FL
"My father is an extremely busy Doctor that doesn't have time to manage his properties. He hired Verandah Properties many years ago to manage and operate his properties in a professional way. I, as his Office Manager and Personal Assistant, handle any questions Verandah Properties may have. My calls are returned promptly, issues are resolved quickly, and all is handled with a professional yet friendly manner. I have grown to enjoy communicating with Verandah and recommend them to anyone that will listen! I cannot say enough about how nice it is to trust and know that as our busy lives move forward Verandah Properties is taking care of our properties as if they are their own.
Thank you to Verandah Properties and Pamela Syvertson for being our 'Right hand'!"
Sincerely,
~ Lauren Hennig - Personal Assistant/Office Manager
~ Eric S. Hennig- Ed. D., L.M.F.T. - Orlando, FL
"We would like to thank Tara Chamberlain and Verandah Properties very much for being able to trust you with our property management needs over the past 15 years. We are very grateful for your dedication to our business and responsibility which allows us peace of mind. You have built a strong relationship with us based on principles and values and we really appreciate it. Your success in the business is a direct result of your wise counsel, valuable contacts and undying energy. We feel so fortunate to have found you and we would highly recommend you to anyone - you all are the best! Only someone with your professionalism could accomplish so much. You have our deepest gratitude."
Sincerely,
~ Lucy and Waldek Pastuszuka - Santa Clara, CA
"As an out of state owner, Verandah Properties has made my life simple regarding leasing and managing my property. There are no surprises and or unexpected charges about my property for any situation as communications about items of concern are promptly resolved with my full knowledge. I would highly recommend their services to others who have a home for rent."
Sincerely,
~ Steve Buchanon - Raleigh, NC
"I am a first time out-of-state homeowner and thoroughly searched the Orlando area for a property management company with expertise, dedication, and attention to their clients. In the last three years, Verandah Properties, Inc. has handled my single-family residential property with the utmost professionalism and provided outstanding services. In particular, the owner, Pamela Syvertson has proven time and time again to highly proficient in the management of my property.
Whether the rental market slowed down or was flooded, Pamela has always made time to answer my phone calls and promptly reply to emails. Her staff at Verandah Properties is very efficient and hardworking; any concerns and questions are regarding my property were quickly addressed. The marketing of the rental property was very thorough, so that a tenant was secured within less than a month. The tenant screening process was excellent and I have not encountered any problems from the management's selection of renters.
Verandah Properties proved to be reliable and experienced. For example, my property suffered minor damages during a storm, and there was immediate response to an emergency tenant call. The repairs were reasonable, I was well informed and preventative measures were initiated to prevent reoccurrence. Verandah Properties provided a quick resolution to the problem without any effort on my part.
I highly recommend the services provided by Verandah Properties for anyone looking for experienced, reliable and professional property management."
Sincerely,
~ Lan Pham - San Diego, CA
"Verandah Properties, Inc. has been managing my property in Orlando, Florida for over 14 years. During this time, the property has been occupied 100%, minus the time needed to clean and maintenance the property between tenants. I am always completely informed on changes and maintenance details when major repairs are needed, plus 24 hour accessibility to view my owner account online. I am continually updated on the estimated value of the property and advised on current market conditions.
Other property Managers have managed the property before finding Verandah Properties. At that time, the property was new and very attractive, but only been occupied half the time. Communication was little to none and I found the difference between a qualified property manager and amateur!
I have complete confidence in the staff at Verandah Properties and I highly recommend their service to anyone with an old or new property to rent or sell in the Orlando area. I am sure you will be completely satisfied with the service they provide."
~ Joe Edwards - Japan
"This is just a note to say how pleased I am with Verandah Properties services. I have owned properties in California, Arizona, Texas and Florida and management has never gone as smoothly and effortlessly as with Verandah Properties. It's almost like management by remote control.
Thanks so much for your much appreciated service."
~ Natalie C. Ross - Orlando, Florida
"Just wanted to drop you a quick note of thanks for taking care of all the lawn/tree issues with Herman in a timely manner. You are truly a delight to work with and I never have to worry about the house being taken care of.
Thanks for what you do!"
~ Jenifer Rupert - Casselberry, FL