We keep your investment safeguarded
We know that a well-maintained home results in attracting the most qualified tenants, rents more quickly, lower turnovers, and in general, end with happier tenants! We offer our residents a secure portal to submit all maintenance issues, to include pictures of the request, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and the vendors for our maintenance projects. Protecting and maintaining your home and your investment is a top priority for us.
Keep in mind, simply receiving a maintenance request does NOT automatically end with a vendor being dispatched. Our Maintenance Solutions Specialists goes through a thorough checklist, including using troubleshooting videos, and ensuring the maintenance is required and is an owner/investor expense prior to sending out one of trusted vendors. Your bottom line is top of mind in all cases.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- Our vendors are respectful, friendly and professional which make for a successful tenant/vendor relationship
- You can rest easy knowing your home is protected nights, weekends and holidays
- 24/7 Emergency dispatch
- Tenants are held accountable for any tenant related service calls and repairs
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
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